Help & FAQ
Questions Not Answered Below?
Please email our counselors at email@example.com or call at (540) 441-0261 for advice. We are here to help and look forward to being a part of your student’s success!
FAQ & ADVICE
CHOOSING A TUTOR
How do I choose a tutor?
Use our search feature to find a tutor based on location, subjects covered, and more. See one you like? Click on their name to see their full profile and calendar of availability. For more on choosing the right tutor, see our advice blog: How To Choose The Right Tutor
What if I just can’t choose, have special circumstances, or need some advice?
Please email or call our counselors at firstname.lastname@example.org or (540) 441-0261. We are always open to advise parents and look forward to helping.
How do I book a tutor?
On the tutor’s profile page is a calendar showing their availability. Click on the date and time you want and fill out the booking form… easy!
Will the tutor contact me to confirm?
Yes – you can expect the tutor to contact you confirming the date and time so that you will know they received it.
Can I book the tutor outside of Class Focused?
What is the best way to pay?
The best way to pay is through the payment link that came in your confirmation email and/or text message. This will lead you to a payment page where you can pay with a credit or debit card. This link will make sure that your payment is attributed to your session and not someone else’s session.
Can I pay the tutor directly with cash or check?
No – it creates a difficulty for us in accounting for that session. Please pay through our payment links that appear in your email and text confirmations.
Is there a discount for recurring or multiple sessions?
Not at this time. There may be in the future but at the moment, we do not have the technology in place to offer it.
When is payment due?
Payment is due anytime BEFORE the start of your session.
What if I have to cancel a session?
Cancellations happen. It’s not a problem! If you must miss a session for any reason, please alert your tutor by phone or email. They will cancel your session for you.
If your student is sick, we prefer that you cancel and not spread the love.
If you have already paid for that session, please alert us at booking@ClassFocsued.com so that we can apply the payment to a future session.
What if my student fails to show up for a session that I booked?
That is frustrating for you and the tutor alike! If our text message reminders did not help them remember and they are guilty of the dreaded no-show, please send your tutor a note letting them know you are aware.
Three no-shows will result in being charged a full session at $60 for the fourth offense.
If you have recurring weekly sessions, your tutor may put your student on as-needed status and offer your recurring timeslot to another student.
OR your tutor may not welcome your student further. : (
THE HARD STUFF
What if my student just does not want to be tutored or improve?
You cannot make them want to do better. They have to decide on their own that it is time to do something different. Click here for more on this topic in our advice blog.
What do I do with a smart but unmotivated student?
Motivation is key. In our experience, for teenagers, it has to be motivation based on self-interests. Finding a career or subject to be excited about is 80% of the battle. Click here for more on this topic in our advice blog.
GETTING INTO COLLEGE
Is the PSAT a good measure of SAT performance?
In our experience – NO; for several reasons. Click here for more on this topic in our advice blog.
What should we be doing and when, to be on track for college?
Just as you can be too far behind, you can be too far ahead also. There is an ideal timeline. Click here for more on this topic in our advice blog.
When should my student take the SAT?
Ideally as a Junior, you will take the SAT 2-3 times. When exactly your take it will depend on what Math you are taking that year. Click here for more on this topic in our advice blog.
When should my student take the ACT?
Ideally, you will take the ACT as a Junior, in the late Spring… but only if you have made it far enough in Math. The ACT may or may not be right for you. Click here for more on this topic in our advice blog.
What do I do with a student that I am scared will not get into any college?
Breathe. It’s going to be OK. First, if their grades and SAT scores are not up to standards for in-state schools (for example, Virginia is very competitive), there are many colleges outside of your home state that may be interested in your student! Further, out of state does not necessarily mean expensive. Click here for more on this topic in our advice blog.
Are my student’s grades too low for college?
Possibly. If your student’s cumulative GPA (since 9th grade) is below 3.0, and they are not recruiting for college sports, they will have an exceedingly difficult time finding a college. That being said, it is not impossible, depending on their SAT scores, and how much you are willing to spend on college tuition. Click here for more on this topic in our advice blog.
Are my student’s SAT scores too low for college?
Possibly. If your SAT scores are less than 1000, you will not be eligible for many schools BUT, depending on your GPA, you may be eligible for some good schools. AND, out of state does not necessarily mean more expensive. Click here for more on this topic in our advice blog.
STUDY SKILLS & ORGANIZATION
What is the best way to stay organized?
There are many ways to stay organized. The best way is the one that is suited to your student’s individual way of learning. Click here for more on this topic in our advice blog.
What is the best way to study for Math?
Study Sheets! It’s a concept that we highly recommend. Each time you complete a homework or packet, add relevant formulas and definitions to a single sheet of paper. Keep adding to that sheet until you have a page full of all your formulas and definitions. Review that sheet as it grows, every day for 5 minutes. You will be amazed how it helps your memorization and understanding. The key is daily review, as opposed to cramming for hours before the test. Click here for more on this topic in our advice blog.
What is the best way to study for Science?
Study Sheets! Click here for more on this topic in our advice blog.
What is the best way to study for Foreign Languages?
Memorize, memorize, memorize… First, experiment to find out how you best memorize: listening, seeing or writing. Then use that method to memorize vocabulary. Lastly , USE that vocabulary – speak it, write sentences with it, etc. Click here for more on this topic in our advice blog.
What is the best way to study for History?
Memorize, memorize, memorize, with a dash of maps and timelines… Click here for more on this topic in our advice blog.